Product Information

Shipping & Returns

We deliver across South Africa. Standard delivery takes 3–7 business days. Free shipping on orders over R500. Returns accepted within 14 days of delivery — items must be unused and in original packaging. Contact us to initiate a return.

Shipping Information

We deliver across South Africa. Standard delivery takes 3–7 business days. Free shipping on orders over R500. View our full Shipping Policy

Return Policy

Returns accepted within 14 days of delivery. Items must be unused and in original packaging. View our full Refund Policy

FAQs

Have questions? We've got answers. Visit our FAQ page for information on shipping, returns, payments and more.

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Why Choose Urban Paws

  • 🔒 Secure Checkout

    Your payment information is protected with industry-leading encryption technology.

  • 🚚 Fast SA Delivery

    Quick and reliable delivery across South Africa with real-time tracking.

  • ⭐ Quality Guaranteed

    All products are carefully selected and tested for quality and durability.
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